Why can't I play the game

Discussion in 'General Archive' started by Toketkun, Mar 2, 2015.

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  1. Toketkun

    Toketkun Forum Greenhorn

    hey, ^^
    Everytime I try to play from the browser this pop-ups [​IMG]
    I already have the client, but I can't play either, you know..... black screen and stuff
    http://imgur.com/m5rl8uI
     
  2. trakilaki

    trakilaki Living Forum Legend

    You don't have this smaller button under "Download" button?
    [​IMG]
     
  3. Toketkun

    Toketkun Forum Greenhorn

    AlexgramGR likes this.
  4. MegaNuker

    MegaNuker Forum Ambassador

    Ok let's troubleshoot the browser first. When you click on play now does it try to run or immediately goes to the download screen.

    If it immediately goes to the download right click by the time in the bottom right and click on task manager. In here look for drankensang*32 and highlight it and end task.
     
  5. Toketkun

    Toketkun Forum Greenhorn

    this happens http://imgur.com/vXJkj9W
    and then it goes to the download screen, I tried to open the task manager and find "drakensang" but didnt find anything


    I tried to click on "play now" on the download page, but it doesn't work and redirects me to the download page without any other buttons
     
  6. moby31

    moby31 Regular

  7. Disoriented_Neighbor

    Disoriented_Neighbor Forum Apprentice

    Also check that your computer meets the minimum requirements. As show in your second image:
    • Windows XP, Vista7, 512 MG, 256 MB VRAM, 1GHz or faster
    • Mac OSX Mavericks 10.9 or later.
    • 400 MB HD space (recommended)
     
  8. Toketkun

    Toketkun Forum Greenhorn

    I've always played with this computer so the requirements are ok
    I currently dont have an antivirus because I had to restore the system, I already installed java and updates but still doesnt work


    It'S a shame because I couldn't get the ddaily bonus :(
     
  9. trakilaki

    trakilaki Living Forum Legend

    Try to give a permission Java to run.

    [​IMG]

    Note: I am using Firefox
     
  10. Toketkun

    Toketkun Forum Greenhorn

    java has the permission to run
    also, before restoring the system, whenever I played from the browser, java console would pop up

    later I'll try to reinstall the client and java
    thanks everyone so far ^^
     
  11. MegaNuker

    MegaNuker Forum Ambassador

    If you in chrome install flash also. Here is how to check and make plug in always allow in chrome

    chrome://plugins
     
  12. trakilaki

    trakilaki Living Forum Legend

    One more thing try to reload the page when you get that screen ... once I got the same screen (the one from my screenshot) ... reloading the same page made the game run.
     
  13. Toketkun

    Toketkun Forum Greenhorn

    it was java ^^
    thanks everyone, apparently it was java that didnt want me to play...
    you can close this thread, I appreciate everyone's help ^^ cya in-game
     
  14. Mal3ficent

    Mal3ficent Guest

    Glad to hear your issue is solved.
    Thanks everyone for helping.

    Thread closed. :)
     
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